Deleting Your Data
All POH Performance apps keep copies of your app settings on the server.
This serves two purposes:
-
It provides up to 4 backup copies in case your data gets corrupted, or
you want to revert your settings to a previous version.
-
When an email address and Cloud Sync security word is entered on the
Settings page, data updates will transfer between devices through the server.
You can also recover your settings from the server
when setting up a new device.
Otherwise, If you don't enter an email address and Cloud Sync security word
in the app, your data is stored anonymously on the server and you can only
access the backup copies for that instance of the app.
Your data may also be used as stated in our
Privacy Policy.
Deleting your data using the app
You can delete your data from the server from the app by going to the Settings page
and hitting the Delete button at the bottom of the page.
This will delete the data and backup copies on the server and
reset all user data in the app.
If you have several devices, then repeat the process on each device so that
your data is cleared on all of them.
Deleting your data without the app
If you haven't entered an email address and Cloud Sync security word in the app
your data is stored anonymously and can only be deleted from within the app
instance that created the data (see above).
However, if you've entered both an email address and Cloud Sync security word and
you don't have access to the app on any of your mobile devices,
you may delete your data using the following procedure:
-
Open a copy of the relevant webapp:
-
Go to the Settings page and enter your email address and
Cloud Sync security word.
If you don't remember your Cloud Sync security word, leave it blank and
hit the Recover button next to the security word field.
You will receive an email at the entered address containing all the
security words associated with that email address.
-
Hit the Delete button at the bottom of the page.
More information
Data not accessed for two years is automatically deleted from the server.
However, it remains on the device that created it if the app is not deleted there.
Feel free to email us at
info@pohperformance.com
if you need more help.