Effective Date: February 5, 2019

This Privacy Policy governs how POH Performance LLC (collectively, “we,” “us,” or “our”) collect and use information from customers and other individuals who access or use our websites, including www.pohperformance.com, mobile applications, and webapps (browser based web client applications), along with any related websites, networks, applications, and other services that link to this Privacy Policy (collectively, the “Services”). By accessing or using the Services, you, your authorized representatives, and any entity you represent in connection with the Services (collectively “you,” or “your”) acknowledge and agree to be bound by the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, do not access or use the Services.

Information We Collect and Receive

We may collect and receive information and data in a variety of ways:

Providing the Services

You provide us with information when you:

Enter data into one of our apps or webapps or use the Services.
Enter your email address in one of our apps or webapps.
Check the “Allow contact” box in one of our apps or web apps to subscribe to our marketing content, newsletters, or articles.
Request customer support or otherwise contact us.

Usage Information

We collect information about how you use the Services and the devices you use to access the Services. This information includes, for example:

Usage data, such as service usage and times of usage.
Device information, such as device type, operating system, device screen format.
Any information that you enter into the Services, such as your email address, aircraft registration numbers, airport information, and flight information.

Cookie Information.

We may use cookies or storage on your device for the following purposes:

To save your data for the next time you start one of our apps or webapps.
To associate your data with backup and Cloud Sync copies of your data on our Services.
To track your usage of the Service for the purpose of compiling and analyzing statistics relating to the Services.
To improve the Services.

How We Use Your Information

We use your information to provide the Services and to operate our business, including to:

Provide, update, maintain, and improve the Services.
Personalize your experience on the Services.
If you allow contact, we may notify you of service updates, or send you email that may be of interest to you.
Test and develop new products, services, features, and functionality.
Respond to your requests, comments, and questions.
Prevent, investigate, and respond to security issues, fraud, and abuse.
Conduct benchmarking, analytics, and industry analysis.
Comply with applicable law, regulation, or legal process.

How We Share and Disclose Information

We do not sell, trade, or otherwise share your information with third parties except as described in this Privacy Policy and as follows:

Service Providers: We may share your information with other companies that help support our business and for marketing purposes.
Affiliates: We may share your information with our corporate affiliates, parents, or subsidiaries.
Business Transactions: We may share your information in connection with a merger, acquisition, reorganization, financing, sale of some or all of our assets, or similar transaction.
To Comply with the Law: We may share your information to comply with the law, enforce this Privacy Policy and other agreements, to protect our rights, property, or safety, and to protect the rights, property or safety of another.
Aggregated or Anonymized Data: We may share or use aggregated or anonymized data for our business purposes.
With Your Consent: We may share your information with third parties in accordance with your instructions and with your consent.

Data Retention

We retain your personal information for a length of time depending on the purposes for which we collected and use the information, and as required to comply with applicable law. You may delete your personal information information from within each app or WebApp by going to the Settings page and hitting the delete button. You may also request the deletion of your personal information by contacting us at info@pohperformance.com.

Third Parties

The Services may contain links to other websites, products, or services that we do not own or operate. We are not responsible for the privacy practices of these third parties. Please be aware that this Privacy Policy does not apply to your activities on these third party services or any information you disclose to these third parties. We encourage you to read their privacy policies before providing any information to them.

International Transfers

The Services are hosted in the United States. If you choose to use the Services from the European Union or other regions of the world with laws governing data collection and use that may differ from U.S. law, then please note that you are transferring your personal information outside of those regions to the United States for storage and processing. Also, we may transfer your data to other countries or regions in connection with storage and processing of data, fulfilling your requests, and operating the Services. By providing any information, including personal information, on or to the Services, you consent to such transfer, storage, and processing.

How We Protect Your Information

We have security measures in place designed to protect information under our control based on the current state of technology and the sensitivity of the information we collect, store, and process. Although we take steps to protect information from loss, misuse, and unauthorized access or disclosure, we cannot guarantee that information transmitted over the Internet and the Services are absolutely secure.

Marketing Communications

You can unsubscribe from our marketing emails by deselecting the “Allow contact” option within the settings of our mobile applications, clicking the unsubscribe link in our marketing emails, or contacting us at info@pohperformance.com. Please note that we may continue to send you transactional and administrative emails after you opt-out of marketing emails.

California Residents’ Privacy

If you are a California resident, you may request information once per calendar year about our disclosures of certain categories of personal information to third parties for their direct marketing purposes. Such requests must be submitted to us at info@pohperformance.com.

Children’s Privacy

The Services are not directed to children under the age of 13 (“Minors”), and we do not knowingly collect, maintain, or use personal information from Minors. Please contact us at info@pohperformance.com if you believe we might have personal information from or about a Minor.

Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy from time to time and will notify you of such changes via the Services, by email, or other communication. Your use of the Services following notice of any updated Privacy Policy will constitute your acceptance of the updated Privacy Policy.

How to Contact Us

For question or complaints regarding our use of your information or this Privacy Policy, please contact us at info@pohperformance.com.